FAQs

Who can I send a care package to?

Anyone you'd like! Including yourself (we certainly won't tell). Customers typically send them to their friends, sisters, mothers, aunts...the list goes on!

Can I customize what goes in the box?

That's the beauty of Small Packages: we do the customization for you! All you have to do is pick a type of box and a price point, and we'll send a pre-curated box to the person of your choice. You can see what goes in each care package by clicking the drop-down menu next to each box price point.

How long do Small Packages take to arrive?

Orders are fulfilled in 1-2 days and then shipped. They typically arrive at their destination within 5-6 days of order placement. (This might take a bit longer during Covid-19, due to supply chain issues, but we'll do our very best to keep you up to date!)

Can I order a care package in advance?

If you want to place orders to ship later (say, you want to knock out a bunch of birthdays while you're thinking of them, but want the packages to arrive at the right time) just tell us in a note when you're checking out. We'll set your order to arrive whenever you'd like!

Do you ever substitute products?

We do reserve the right to substitute an item of equal value if necessary.

I have a question that isn't answered here.

No problem! Email us at info@smallpackages.co, and we'll be able to help you.